Why listen to us?
UW-IT's Academic Experience Design & Delivery (AXDD) UX Team is comprised of designers who have decades of professional experience in applying User-Centered Design process to product development. In addition we collaborate closely with skilled and experienced researchers in the Assessment Team within our unit (AXDD). Our award-winning products support staff, faculty, and students across UW's three campuses. Additionally, we are a trusted campus partner, representing the needs of campus users in consultations, collaboration & leadership throughout the UW.
"They are praised for their expertise, their strong partnership skills, and their commitment to providing a service that goes above and beyond expectations."
- Presentation of UW-IT's ACE Award to the AXDD UX Team
"We can’t thank your [UX and Assessment] team enough for your support and guidance with this exercise. It allowed us to make data-driven decisions and to effectively transition to the design phase of our newsletter. Thanks again for your assistance and partnership."
- Michael Steigmeyer, Senior Internal Communications Specialist, University Marketing & Communications
"Thanks very much to you and your team for the UX session yesterday, Tim and I found it very useful. We’ll be using the input and methodologies that you shared in re-evaluating our current navigation structures in order to best serve user and business goals on mobile as well as desktop platforms...
Glad the Top Pot doughnuts found such an appreciative audience - I certainly felt that we got our money’s worth and they beat the heck out of paying with BitCoin..."
- Rick Hauptman, UW School of Pharmacy
"I really appreciate the time you take to work toward accessible apps and web pages, btw. I brag to my peers at other institutions about you and your team. And they are envious."
- Dan Comden, UW Accessible Technology Center
"Thank you and your team for such a thorough review. I’ve yet to touch the pages, but hope to get a chance to make the changes in the next couple of weeks.
Nice meeting you, too, and thanks again – you guys are awesome."
- Sandy Prescott, Enterprise Application Services
"Both I and the rest of the UW Internal Communications team really appreciate your [UX and Assessment teams'] thoughtful, collaborative approach in helping us think through some of the key issues and questions we needed to solve in designing the newsletter and consolidating six different publications from three organizations into a coherent, appealing and easy-to-read format on a very tight timeline. Your guidance, help and support in designing the contextual inquiries was invaluable. The input we received helped us make essential decisions and guide our final design.
We cannot thank you enough for the time, effort and thought you put into providing us with such great advice and support. While we will continue to refine the newsletter based upon user input, our project would not have been nearly as successful without your help."
- Cindy D. Brown, UW-IT Communications Team